![]() ![]() Microsoft recommends that customers who are troubleshooting wireless issues should try to isolate as many variables as possible in order to reach a successful resolution. Proximity to other sources of electromagnetic (EM) signals Wireless access point/router firmware revisions, Note Multiple factors can influence wireless network connectivity and throughput, including but not limited to the following:Įnvironmental factors, such as heavy machinery or load-bearing structures This problem can cause unstable connections in the scenario that's mentioned in the "Symptoms" section. Microsoft has identified a problem in the original version of the Marvell wireless adapter driver that shipped in Windows 10 and uses the WDI architecture. In this scenario, you experience poor or slow network performance and you can't connect to the Internet or to resources over the wireless network. You're connecting to a wireless network by using a Netgear R8000 router, a Verizon MiFi series router, or an ATT Unite Pro mobile Wi-Fi hotspot. You're using a Marvell Wi-Fi driver version. ![]() You have Windows 10 installed on the device. You're using a Surface 3, Surface Pro 3, Surface Pro 4, or Surface Book. Surface Pro 4 Surface Pro 3 Surface 3 Surface Book More.
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